Best Buy Laptop & Computer Return Policy 2022

Best Buy Laptop & Computer Return Policy 2022 (Full Guide)

Apple Inc.
  • Apple Computer Company (1976–1977)
  • Apple Computer, Inc. (1977–2007)



Consumer electronics




online services
Founded April 1, 1976

; 45 years ago





Los Altos, California

, U.S.
1 Apple Park Way



Number of locations
517 retail stores (2021)
Area served
Key people
Revenue Increase


365.82 billion


US$108.95 billion


US$94.68 billion


Total assets


US$351.02 billion


Total equity


US$63.09 billion

Number of employees
154,000 (2021)


Footnotes / references






Best Buy has been a top-rated electronic retailer in the US for years and continues to provide value for customers by offering an exchange or return policy for almost all their merchandise.

  • The Best Buy electronics return policy provides a broad exchange and return policy. You’ll find the answer here!
  • Best Buy Laptop & Computer Return Policy 2022 (Full Guide)

    How to Return Your Laptop & Computer Best Buys in 2022

    Best Buy allows its customers to return their computers or laptops within 15 business days from the date of purchase. This policy was in effect as of 2022. If the customer is not completely satisfied with their purchase, they may request to exchange, return or repair it. Returns will be accepted if all items, packaging, and receipts are returned.

  • Keep reading for more information about Best Buy’s laptop and computer exchange policies and whether the device can be returned after usage with or without receipt.
  • Are You Able to Return Your Laptop to Best Buy

    You can exchange or return your laptop to Best Buy within 30 days of purchase. Laptops bought at and any Best Buy stores can be returned under the Best Buy return policy.

    Best Buy offers the ability to return notebooks and gaming PCs from top brands, such as:

  • Dell
  • Lenovo
  • Apple
  • Asus
  • Samsung
  • Acer
  • Microsoft, etc.,
  • You must return the item within the 15-day return/exchange window.

    For faster processing of your return, be sure to include the packing slip/receipt and, if applicable, the credit card used in the purchase. Also, a valid picture ID.

    A return request that lacks proof of purchase may warrant using an email address, and the request can either be denied or limited upon assessment by Best Buy employees.

    Best Buy Laptop & Computer Return Policy 2022 (Full Guide)

    What if you want to return an opened computer?

    If you return your computer unopened to Best Buy within the time frame of return and exchange, it will be accepted.

    Best Buy exchange and return policies allow you to view the computer’s functionality and open it. Return, exchange, repair or replacement are all options if the computer isn’t working as you expected.

    You must present your original packaging and proof of purchase when you request an exchange or return.

    Returning the computer should include all original packaging and any accessories.

    The store will accept returns if any one of them is not present and take the amount due.

    What if I don’t have a receipt?

    Best Buy can accept laptops without receipt.

    All you need to do is present alternative proof of purchase, such as packing slips or a credit account statement that shows the original purchase.

    After that, the employees will match the SKU (Store Keeping Unit) to their current stock records and track the item in question to determine the eligibility of the return request.

    You should note that any exchange or return must be done within the 15-day exchange period. This is on average.

    Best Buy Laptop & Computer Return Policy 2022 (Full Guide)

    Do you have the right to return a laptop or best buy after 90 days?

    After 90 days, your laptop cannot be returned to Best Buy.

    This is because the Best Buy return and exchange policy provides a window period of 14-45 days for all purchases made in the store.

    What is the Best Buy Return Policy for Laptops?

    Best Buy has a return policy that applies to laptops. You must make the request within the window allowed by your membership.

    The return request must have all packaging contents for a full refund; otherwise, some will be deducted to replace anything missing.

    You must also provide proof that you purchased the item and have a valid photo ID to allow your request for processing.

    Best Buy might also deny your request if there is no proof of purchase or the laptop appears damaged.

    Best Buy Laptop & Computer Return Policy 2022 (Full Guide)

    What if you buy a laptop from Best Buy, and then return it?

    Best Buy allows you to buy laptops and have them returned if the item isn’t what you wanted.

    Best Buy offers customers the ability to purchase an item, examine it after delivery, and then request return, exchange or repair in the event that the product is not as described.

    If you are unhappy with your purchase of an iMac Air or MacBook Air, you may return the item to Best Buy and show proof of purchase for a replacement or refund.

    The return and exchange policy requires that you pack the laptop, together with original packing and contents, when returning it to the Best Buy store.

    Laptops sold at Best Buy subject to a 10% restocking fee

    Best Buy does NOT charge any restocking fees for returned laptops.

    Best Buy has a policy regarding restocking. It lists all the items along with an additional fee.

    Laptops are not included in this detailed list.

    Best Buy Laptop & Computer Return Policy 2022 (Full Guide)

    How does Best Buy return laptops?

    Best Buy’s return policy on laptops requires that a return request be made at least 15 days from the day of purchase.

    Once you decide to make a return request, you must ensure that all data on the laptop has been erased and the laptop is no longer linked to any device or cloud account.

    Best Buy also requires you to pack the laptop in its original packaging. If they do not, they may deduct a portion for any items that are missing.

    Best Buy may accept your return request only if the laptop is damaged, dented or has missing major components.

    Best Buy can also decline to honor a refund request if they do not have the purchase receipt.

    What is the maximum time you can return a laptop at Best Buy?

    For laptop returns, the window of opportunity is fifteen days from the purchase date.

    Learn more by reading the Target return policy for laptops and tablets, Walmart’s policy on laptops and tablets, Target’s policy for laptop returns, Costco’s warranty and Costco laptop warranties.

  • Conclusion
  • Best Buy accepts returns and exchanges of laptops or computers in their stores and online. All terms and conditions must be followed in order for the request to be considered complete.

    What if I want to return my laptop to Best Buy after 15 days?

    What is Best Buy’s Laptop Return Policy? You have 15 days (like most products) to return laptops at Best Buy. For laptop returns to Best Buy, Elite Plus and Elite Elite members get a 30 or 45-day return window. But it’s usually only 15 days.

    Is Best Buy Strict On Return Policy?

    It is possible to exchange items or request a refund, provided that the purchaser provides proof of purchase.

    What if I want to return my computer to Best Buy after 14 days?

    Best Buy has a standard return policy that lasts 15 days starting from purchase. You can exchange the item for full refund or exchange if you have a receipt. The return window for items such as cell phones or devices that need activation is 14 days.

    How Do I Avoid Restocking Fee At Best Buy?

    What can I do to avoid a restocking fee at Best Buy? Best Buy will charge you a restocking fee for any item that you return. However, you can reduce these charges by not opening the product.

    .Best Buy Laptop & Computer Return Policy 2022 (Full Guide)

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