Amazon Empty Package In 2022 (What To Do, Refunds + More)
Amazon is a big fulfillment center. This means that many packages must be packaged and then shipped daily. Because of the volume of Amazon’s packages, there are often packaging problems.
Returning an unopened Amazon parcel should be reported to the seller. If the seller is unable to assist customers with the issue, they can contact Amazon customer service and file a delivery complaint. Amazon will replace or reimburse the customer if a complaint has been filed.
Why Did I Receive an Empty Package From Amazon?
There could be a few reasons why a customer received an unopened package from Amazon.
A major reason for this is because Amazon ships so many orders per day, that a package could get shipped but not packed properly.
A scammer may also be a reason why an Amazon box is empty.
If the recipient is concerned about the box being a scam, they are recommended to report it to both Amazon and the Federal Trade Commission.
What do I do if an Amazon parcel arrives empty?
An Amazon customer might have an unopened package. There are steps to fix the situation.
To verify that their package was indeed one ordered by them, Amazon recommends customers to log into their Amazon account.
Customers are advised to notify Amazon immediately if the parcel delivered to their home was not the one they ordered.
If the customer is waiting on an empty order, it’s a good idea to verify the status of the order via the tracking number to make sure that the item received arrives as promised.
After confirming the package belongs to the recipient, they must contact the Amazon seller directly and inform them of the delivery mistake.
It is a good idea to notify the customer if they receive an item in an empty packaging.
If customers do not hear from sellers or the fulfillment centre, they can contact Amazon to file a complaint about delivery.
Customers can file a complaint by calling Amazon customer service or using the instant messaging option on Amazon.com.
Amazon can refund customers for orders that are missing from the boxes.
Customers can also report a mistake and have the package thrown out.
Amazon Refunds Empty Packaging
Amazon will reimburse empty parcels if it is confirmed that the order was placed by a customer and that tracking information on the Order’s Page indicates that delivery occurred.
Amazon might refuse to issue a refund for customers who haven’t made a purchase in recent orders or sent packages that were not updated on their transit status.
However, it is a good idea for customers to inform the post office if they receive the wrong package. They could be victims of fraud or waiting to get their package.
Does Amazon Offer Replacements for Empty Packages?
Amazon will issue a complete refund if customers receive an unopened box after they have purchased an item on Amazon.
Customers can also ask for a replacement product if their order didn’t reach them.
Amazon will not replace orders placed through third-party sellers. This is because their fulfillment centers do not have the responsibility of shipping and packaging such items.
Therefore, if customers prefer a replacement, they can contact the third-party seller directly and request a replacement.
Additionally, if the third-party seller doesn’t answer their request, customers may file an A to Z Guarantee against the seller.
Can Empty Amazon Packaging Be Scammed?
While Amazon fulfillment centres are often the cause of empty Amazon packages being shipped, there are also some scam artists who will ship empty Amazon boxes to recipients’ houses.
Amazon sellers usually use empty-box scams to trick customers into buying fraudulent products. Once they have made a sale, the seller will then pocket the profits and ship an empty box.
Amazon users are encouraged to shop carefully and be aware of the seller that they select.
Customers can verify the legitimacy of sellers by contacting the seller to request photos.
A seller refusing to show evidence for their product is a sign that they are committing fraud and should be avoided.
Amazon customer support and the Federal Trade Commission can be contacted to report empty packaging scams.
To find out more, you can also read our posts on whether or not Amazon comes with receipts, if Amazon is safe & reliable, and if Amazon has a phone number to call.
Customers may receive an empty Amazon package due to a shipping error in the Amazon fulfillment center.
As well, customers may have been the victim of an empty box scam from an illegitimate Amazon seller who claimed to sell goods not in their possession.
Amazon customers service can be contacted to notify them of an undeliverable package and ask for a full refund.
Additionally, if the package was a scam, customers can report the incident to Amazon and the Federal Trade Commission.
.Amazon Empty Package In 2022 (What To Do, Refunds + More)