Best Buy Open Box Return Policy 2022 (+ Without Packaging)

Best Buy is one of many multinational electronics stores located in the United States. Customers can return almost all items if they’re not satisfied.

However, many customers have little or no insight into the return policy of open box items at Best Buy. Most often ask, what is Best Buy open box return policy? What I found was this:

Best Buy Open Box Return Policy In 2022

Best Buy has a 14-45 day return policy for open boxes. It allows customers to return items in their original packaging within 14-45 working days. For Best Buy to honor your return, proof of purchase is required.

If you want to know more about the open box return policy at Best Buy, whether Best Buy open box has a warranty and much more, keep reading!

What Is Best Buy’s Return Policy On Open Box Items?

Best Buy has a Return Policy that covers open boxes. Customers can request a return via the mail or at any Best Buy Physical Store.

For a return of open box items it is important to have proof of purchase.

Best Buy permits customers to return almost any open box item (including clearance items and new items), as long as they return it within the allowed return and exchange period.

The return has to be made within 15 days of purchase for standard membership customers, while Elite and Elite Plus members have up to 30 and 45 days, respectively.

Best Buy asks that all returns must be made in the original packaging.

Best Buy will take a small amount from the refund in order to replace any items missing from the packaging.

Best Buy reserves the right to deny any return requests if the opened box contains no proof or photo ID, is not damaged or deficient, or otherwise appears defective.

How can I return an item to Best Buy with original packaging?

Surprisingly you can return electronic items to Best Buy in their original packaging. According to the Best Buy website:

To be able to get a refund, Best Buy will require at least a receipt.

Additionally, Best Buy returns without a box/packaging will also have to be returned within 14-45 days of purchase.

Is Open Box Worth It At Best Buy?

Although they may be expensive, open box items can still be worth your money if you look at the price.

Open-box items often have lower prices than new items and can help you save a buck.

If you see an item marked as ‘open box,’ it simply means that the package has been opened and returned, but not necessarily because the item is defective or damaged.

For instance, a buyer might have returned an open box mobile phone or gaming PC because they did not like the color, model or they changed their mind about the purchase.

Open-box complaints have been reported by some customers. You should therefore test your item prior to purchasing in order to prevent any problems.

Best Buy Open Box has a Warranty

Open box products have, according to Best Buy Outlet Guides, a limited warranty depending on their product type.

Best Buy covers most of the open-box products, but exceptions can be made.

If the manufacturer’s warranty of an open box item has ended, the local Best Buy store can provide service to items that are no longer covered by the warranty.

If you purchased an Open Box MacBook Pro, for example, you are entitled to a 1-year warranty.

What does Best Buy Open Box Excellent mean?

A tag labelled Open Box Excellent describes the working conditions for the item.

Once an item is returned to a Best Buy Store, it is inspected and tested to verify the working conditions and physical appearance.

Therefore, depending on the working condition, best buy items can be tagged as Excellent-Certified, Excellent, Satisfactory or Fair.

All parts and accessories are included with most open-box items, except where noted on the condition of the item.

If you are looking to learn more, you can see our related posts on Walmart return policy without box or opened box.

Best Buy provides an inclusive return and exchange policy that accommodates open box items. Therefore, customers should not hesitate to make a return request for open box items within the return period.

Are You able to Return to Best Buy with Original Packaging

Return items complete with packaging and accessories. Failure to do so may result in a denial of your return or a deduction from the refund.

What is the Best Buy’s Return Policy on Open Box Items

Best Buy allows you to return items in an open box for full refund, provided they’re returned in new and unopened condition. Best Buy can deny your return, or take a non-refundable fee off the refund for missing packages components.

Can I Get A Refund Without The Packaging?

The item can be returned in its original packaging. However, you must ensure it doesn’t become damaged. You can be asked to pay by sellers if the item is damaged due to improper packaging.

.Best Buy Open Box Return Policy 2022 (+ Without Packaging)