Where Can I Return Verizon Equipment In 2022? (Full Guide)
You might wonder where you can return Verizon equipment if you have decided to leave Verizon or purchased equipment that you don’t need anymore.
Verizon Equipment: What Can I Do?
If you purchased your Verizon equipment in the year 2022, it is possible to return the device to the retailer. If your Verizon equipment came from an authorized retailer, you must return the equipment to that store. Verizon FIOS equipment can be returned via UPS or returned to some Verizon FIOS stores, but not all stores will take returns.
Where Do I Return My Verizon Device?
A Verizon store can accept returns if the device was purchased through their customer service department or company website.
If you return a device to Verizon stores, a $50 restocking fee may apply (except if you live in Hawaii).
A Verizon Store cannot accept returns for devices purchased at authorized retailers such as Best Buy. However, authorized retailers do have different return policies.
How Do I Return My Verizon Router?
To return your Verizon router, if it has been rented, you will need to first call 1-800-Verizon and enter your account number. Then, follow the prompts, or simply say that you would like to return the equipment.
Additionally, the UPS can ship the package to you directly or drop it off at their store.
Verizon will send you an electronic return kit, which will contain a prepaid shipping tag so that there is no need for you to pay.
To avoid paying the equipment fee, however, the router must be returned within 30 days after you disconnect or cancel your service.
How can FIOS equipment be returned?
The equipment that you’ll have to return will largely depend on the Verizon FIOS services that you’ve used, as this answer will vary from one person to another.
Ask your customer service representative what items should be returned. You can also go through their list to see what cable boxes, modems or routers are needed.
Typically, Verizon will want the cable box or set-top box, along with any adapters, routers, power cords, and other items included with the installation of Verizon FIOS.
Which place can I send my Verizon Settop Box back?
If you’re looking to return a Verizon FIOS set-top box, you can return it directly to most Verizon FIOS store locations.
Verizon FIOSTV stores might not accept set top boxes or other items. Please call the store in question to verify if they are willing to take back your product.
Do I have the right to return Verizon Equipment?
You cannot just return Verizon equipment to any store, since the company has a very strict return policy and even the store you purchased the items from may not be authorized to take it back.
You can then call Verizon customer support to ask about where you should send your return request if you cancel services or return products.
Verizon Wireless is exempted from this charge, however, it is particularly true with Verizon FIOS.
Are Accessories Returnable to Verizon Stores?
You can return accessories purchased at Verizon store locations to any company store, but you cannot return a product purchased at an authorized retailer to Verizon stores.
You will need to return accessories purchased from authorized retailers, like the Best Buy where you bought your charging cable.
Each authorized retailer has its return policy in place, so you’ll have to contact that store specifically to learn more about how to handle returns.
Can You Return Verizon Equipment Late?
Verizon may be able to help with any personal situations, including emergency hospitalizations.
What do I need to return my Verizon remote?
You don’t need to return your Verizon remote if you’re returning the Verizon FIOS equipment to the local store or mailing it back.
Furthermore, Verizon allows customers to keep the remotes for future use if they want, but if you don’t want them you can send them back and have them recycled on your behalf.
For more information about Verizon, check out our posts: what is Verizon FiOS? if Verizon provides roadside assistance; and if Verizon phones can be used with Straight Talk.
You can also return your equipment to Verizon FIOS via UPS mail or at certain Verizon FIOS TV stores.
Unreturned equipment fees can apply if equipment is not returned by Verizon within the 30 day period. Please contact Verizon immediately to make sure that all equipment has been received.
.Where Can I Return Verizon Equipment In 2022? (Full Guide)