Costco Glasses Return Policy 2022 (Contacts, Lenses + More)
Costco Wholesale is the largest national warehouse retailer. It’s best known for providing generous discounts for select members. Costco also offers health services through its opticians and internal pharmacies.
Costco cannot offer exchanges or returns on prescription glasses and sunglasses for customers who are older than 2022. Costco will replace your glasses if you have a wrong prescription. Costco allows contact lenses to be returned within five years of their purchase, if they’re still in good condition.
Are Prescription glasses refundable at Costco?
Costco Optical does not accept returns of prescription glasses and sunglasses that were purchased in their optical department.
Costco may have made an error in your prescription. If this happens and you find it difficult to adapt to the glasses, the glasses can be returned for a solution.
Costco must adjust your glasses’ lenses by using your prescription. This appointment will be made at Costco’s opticians.
Can I Return My Costco Glasses If I am Unhappy With Them?
Non-prescription glasses such as those intended for reading, sun blocking, and reflecting blue light are covered by Costco’s 100% satisfaction guarantee. If the product does not meet your expectations, you can return it at any time.
Unfortunately, customers cannot return prescription glasses or opened contact lenses, even if you are unhappy with them.
It’s important that you know what to do before making a purchase.
Costco will allow you to return your glasses in exchange for an alteration within 60-90 days, depending on your Costco location.
For assistance, please ask the sales representative or reach out to their customer service.
Costco will accept contact lenses returned if they’re in good condition within 5 years of purchase.
Costco’s contact lenses should be intact, unopened and unused.
You can also request a pair of trial lenses from Costco opticians to ensure you are satisfied with the brand and comfort of your lenses before you purchase a larger order.
You can start a return by bringing your contact lenses and your Costco membership card to the optic department.
Alternatively, if you purchased your contact lenses online, you can begin your return using the options given once you have logged into your Costco account.
As long as you still have your card as a member, your order will not be lost.
Is Costco covered by a Glasses Guarantee?
Costco does not offer any warranty on frames or lenses.
This includes offering no cover for scratches or breakages to lenses or frames, even if purchased from Costco.
Costco members are required to order glasses or contacts from Costco.
Costco memberships start at $60 per year. You can cancel or request a refund at any point after purchasing.
Do I Need A Costco Membership For An Eye Exam?
Costco does not require you to be a member to receive an eye examination at their opticians. These exams are typically competitively priced and in keeping with Costco’s philosophy.
Find your Costco near you by using the online shop finder.
To learn more, you might also be interested in reading up on whether or not Costco repairs glasses, if Costco takes VSP and EyeMed, and also whether or not Costco accepts GoodRx.
Costco cannot accept returns on prescription glasses, or sunglasses. Costco will accept returns for contact lenses that they purchased in their optical department, up to five years from the date of original purchase. Non-prescription glasses are returnable anytime if they are unsatisfactory.
Costco Can You Return Contact Lenses?
If you are not completely satisfied with your Costco.com contact lens order, simply return your order to the Optical Department of any Costco location. No need to go through the general returns process at the warehouse.
Are Costco Prescription Glasses Returnable?
Costco Optical’s eyeglasses returns policy states that they will not accept exchanges or returns of prescription sunglasses or glasses. These items are considered personalized. Only exceptions to this rule are if Costco has given the incorrect prescription.
Are Contact Lenses Returnable?
There are so many ways to take care of your contacts. However, the most common question is: “Can I refund my contacts?”. Most retail companies will require you to return defective or damaged lenses within 30 days.
Costco Optical Offers a Satisfaction Warranty
Costco Optical’s return policy There’s no standard satisfaction guarantee, but you can get lenses replaced if there’s an issue with your prescription. Depending on the location of Costco Optical, replacements can take between 60-90 days.
.Costco Glasses Return Policy 2022 (Contacts, Lenses + More)