Best Buy Headphones Return Policy

Best Buy Headphones Return Policy (Used, Open Box, Brand + More)

Apple Inc.
  • Apple Computer Company (1976–1977)
  • Apple Computer, Inc. (1977–2007)



Consumer electronics




online services
Founded April 1, 1976

; 45 years ago





Los Altos, California

, U.S.
1 Apple Park Way



Number of locations
517 retail stores (2021)
Area served
Key people
Revenue Increase


365.82 billion


US$108.95 billion


US$94.68 billion


Total assets


US$351.02 billion


Total equity


US$63.09 billion

Number of employees
154,000 (2021)


Footnotes / references






Best Buy stocks a range of electronic gadgets, from basic personal electronics to more advanced appliances. Best Buy is competitive because of its easy returns policy.

  • They are an essential part of our technological age and therefore, headphones sell quickly. You may be wondering, “What is Best Buy’s return policy for headphones?” For more details, read on!
  • Best Buy Headphones Return Policy In 2022
  • Best Buy has made it possible for customers to return any headphones they purchased at Best Buy or, within 15 calendar days from purchase. However, the return policy dictates that headphones must be returned in a “new-like condition” and have all accessories included for a full refund.

  • Would you like to know more about Best Buy’s Headphones Return Policy on Used, Open Box, No Receipt, Brands, etc. Keep reading!
  • Best Buy Headphones Return Policy (Used, Open Box, Brand + More)

    Best Buy Will Accept Any Headphone Model/Brand.

    You can return all models and brands of headphones bought at Best Buy without restriction.

    Best Buy will accept returns of headphones from customers for a full refund or replacement.

    You can return any pair of headphones purchased at Best Buy, including wireless, true wireless, and sleepbuds on-ear.

    Furthermore, Best Buy allows you to return or purchase any brand of headphones: Apple, Bose (anker), Beats by Dree, Samsung and Skullcandy among others.

    Best Buy also requires customers to stick to the stipulated return period given their membership status and ensure they meet all the acceptable return policy requirements.

    Are Headphones Returned without a Receipt to Best Buy?

    Best Buy permits customers to return headphones from their purchase without the receipt. Best Buy asks that you submit a different proof of purchase so your request can be processed.

    For proof of purchase you may provide packaging slips, a credit/details card/details with valid identification.

    Best Buy Headphones Return Policy (Used, Open Box, Brand + More)

    Does Best Buy Allow You to Return Your Used Headphones?

    Best Buy will accept used headphones back. Best Buy can sell pre-owned, refurbished and unworn headphones.

    Samsung Galaxy Buds+, True Wireless In Ear Headphones, and Sony C400 Wireless Behind the Neck In Ear Headphones may be returned by Best Buy.

    Best Buy will accept returns on open-box headphones

    Best Buy accepts returns of open-box headphones if they are returned within the United States.

    Additionally, ensure that the pair of Bose Sleepbuds II, Apple Airpods, or any other headphones are not damaged or dented.

    Is It Possible To Return A Pair Of Headphones For A Different Colored One To Best Buy?

    Best Buy allows you to exchange your headphones for another color.

    You should note that the color of headphones can be interpreted as a model number or SKU. This will affect their price.

    For instance, Red-colored Dr Dre Beats Studio Wireless Noise Cancelling Earphones have a model number: MJ503LL/A SKU: 4900921, while Black ones have MN: MJ4X3LL/A SKU: 4900915.

    The price of the color you choose will not be refunded if it is different from the one that was originally purchased.

    Is there a restocking fee for headphones from Best Buy?

    No restocking fees for headphones returned to Best Buy

    For a full refund, however, returns must be received within the specified time period based on your membership.

    You can avoid additional charges by making sure that the packaging and accessories included with your headphones are still in good condition.

    Best Buy Headphones Return Policy (Used, Open Box, Brand + More)

    Can Best Buy Deny My Headphone Return Request?

    Best Buy is able to refuse your request to return your headphones if it doesn’t meet their return policy criteria.

    If you send headphones damaged back, it is possible to be refused a refund request.

    You may also be denied Best Buy’s return service if you have lost packaging or accessories.

    Best Buy might also suspend or deny your request for headphones if there are multiple requests within the same time period.

    For more information, please visit our posts about Best Buy’s return policy within 15 days and Best Buy’s phone return policy.

  • Conclusion
  • Best Buy provides a broad range of headphones models and brands that will suit every consumer’s needs. Best Buy offers a flexible, consumer-friendly return policy.

    Best Buy’s members can help customers make the most of Best Buy.

    Best Buy allows you to exchange opened headphones

    You can return an unopened boxed headphone to Best Buy, provided you submit a request within the exchange window. Best Buy’s exchange and return policies allow you to take the headphones apart and inspect if it is functioning properly. Dec 22, 2021

    Can You Return Open Box Items Best Buy?

    Open-box products will be covered by our Return & Exchange Promise. This promise generally gives you 15 days to return or exchange your purchase. Please keep in mind that open-box items are unique in their own ways, so generally an even exchange cannot be completed, even for a new, in-box.Jan 27, 2021

    Can You Return Headphones After Opening?

    If the headphones have a serial number or UPC, you must ensure that there it’s not missing when you return it. Without it, Amazon won’t allow you to return it. After unpacking the headphones, you should check it. You don’t have to be concerned if it does not.

    .Best Buy Headphones Return Policy (Used, Open Box, Brand + More)

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